Reference

Open g200m Legal terms with clarity

g200m sets out the Legal terms behind account access, wallet records, cookies and contact requests in plain English for Indonesia.

Account rulesData choicesPayment recordsContact route
g200m Open g200m Legal terms with clarity
LEGAL HELP PATH

Contact us about Legal account questions

A clear contact path matters when a Legal question affects your account or wallet record.

Account access If phone verification blocks access, use the account help route and describe the exact screen shown. We use that detail to connect your request with the correct Legal condition.
Wallet records For DANA, OVO, GoPay or QRIS questions, send the payment reference through the support route displayed in your account. We can then check status against the stored transaction record.
Data requests Ask us to correct, explain or remove eligible account data through the same contact path. Please identify the account holder and request type so the Legal team can respond accurately.
DATA CARE PRACTICES

Protect your data under g200m Legal terms

Our Legal process separates account operations from requests about personal data. We use the account phone number, verification record and payment reference to check ownership and investigate a specific matter.

Data handling

We use account details for access checks, payment matching, support replies and security review of a specific request. We do not ask for unrelated personal details when a narrower record will answer the matter.

Cookie choices

Cookies can help remember session settings and policy preferences on your device. Your browser controls whether they remain, while essential session data may still be needed to keep an account page available.

Account security

Phone verification is part of the account access path. Keep your device and verification details private, and contact us through the account help entry if access appears under a different session.

Record retention

We retain account, payment and contact records for the operational or legal period that applies to each record. When that period ends, handling follows our deletion or restriction process.

Requesting changes

You can ask us to correct an inaccurate name, phone detail or account record through the support contact route. We may request verification before changing data linked to account access.

Who to contact

Send Legal, privacy or account-record questions through the support entry displayed after login. Include a concise request, your account phone number and any DANA, OVO, GoPay or QRIS reference.

Find answers about g200m Legal rights

These Legal answers address the questions we expect before account opening or a data request. We keep the wording tied to account steps, Indonesian payment records and the contact route available inside your account, so you can decide what to do next.

Legal covers account creation, phone verification, data handling, cookies, payment records, security checks, retention and contact requests. Access or eligibility depends on local law and applies where local law permits.

Yes. Send a correction request through the account support entry and identify the account phone number plus the field needing change. We may verify ownership before updating the record.

We use a DANA, OVO, GoPay or QRIS reference to match a payment status with the relevant account record. Include the reference in your request so we can check the correct transaction.

Cookies may retain session settings and policy choices in your mobile browser. You control browser cookie settings, although essential session data may be needed for account pages and phone verification.

You follow the account path, complete phone verification and then use the policy or support entry shown after login. Access depends on local law and remains available only where local law permits.

Retention depends on why a record exists, such as account security, payment matching, support handling or a legal requirement. We remove or restrict records when the applicable period ends.

Use the support contact route displayed inside your account and state whether your request concerns data, cookies, access, payment status or closure. Add your phone number and reference details where relevant.